BC Vault is not recognised under Linux

Modified on Wed, 21 Feb, 2024 at 11:20 AM

Issue: If you run BC Vault Desktop Application on Linux, the device is not recognized.

Description: Linux may not recognize the device due to a permissions issue with the USB HID device. Due to large number of different Linux distributions you might need to adopt the following script/info to yours.

RedHat: Using USBGUARD

For Debian like distributions:

#-------------------------------------------------
# allow USB access (depends on linux distro)
# for Debian based you could try something like

echo "KERNEL==\"hidraw*\", SUBSYSTEM==\"hidraw\", ATTRS{manufacturer}==\"Real Security\", TAG+=\"uaccess\"" | sudo tee /etc/udev/rules.d/70-becoz-premission.rules > /dev/null

# apply changes with:

sudo udevadm control --reload-rules && udevadm trigger

For Mint, Ubuntu 20.04, OpenSUSE 15.3 and other similar Linux distributions:

echo "KERNEL==\"hidraw*\", SUBSYSTEMS==\"usb\", ATTRS{manufacturer}==\"Real Security\", TAG+=\"uaccess\"" | sudo tee /etc/udev/rules.d/70-becoz-premission.rules > /dev/null

sudo udevadm control --reload-rules && udevadm trigger

As a temporary measure, you can try to run the application as root user from the terminal, as this will skip the possible USB limitations.

sudo /opt/BCVault/BCVault.AppImage

There are many different Linux distributions out there and they are changing rapidly. If you encounter trouble with Linux not recognizing the device please contact us and tell us the name and version of your particular Linux distribution. We will help you to solve the problem!