General
It has come to our attention a fake BC Vault application is was available in Apple Store that tried to make you export private keys from the device and impo...
Thu, 4 Mar, 2021 at 9:21 AM
Congratulations on your new BC Vault! You just upgraded your personal security! The first thing you should do, if you haven't already, is initialize...
Thu, 16 Dec, 2021 at 8:54 AM
We do not collect any personally identifiable information when you use your BC Vault unless you expressly send them to us (eg, bug report or support ticket)...
Wed, 15 Jul, 2020 at 11:50 AM
You will need a desktop or laptop computer capable of running Microsoft Windows 7 or newer, Apple OS X 10.12 Sierra or newer or Linux with X11.
Mon, 6 Jul, 2020 at 8:09 AM
It was brought to our attention that the fixes in BC Vault firmware version 1.2.7 (which changed the firmware to comply with MS Windows 10 changes, see: htt...
Mon, 17 May, 2021 at 9:27 AM
Issue: If you run BC Vault Desktop Application on MS Windows 10, device is not recognised. Description: Microsoft made a change in how they handle FIDO ...
Thu, 30 Apr, 2020 at 4:10 PM
Issue: If you run BC Vault Desktop Application on Linux, device is not recognised. Description: Linux may not recognise the device due to a permissions ...
Wed, 22 Sep, 2021 at 3:05 PM
BC Vault Desktop Application for Linux is available in form of an executable installer and compressed in .tar.gz archive file (to preserve executable flags ...
Mon, 1 Aug, 2022 at 7:30 AM
You can send and receive crypto from your existing phone crypto wallets via the Send/Receive functionality. Additionally if you would like to monitor ba...
Mon, 1 Jul, 2019 at 8:38 PM
We don't provide phone support, but you can email us at support@bc-vault.com and we will assist you with your issue.
Sun, 14 Oct, 2018 at 4:56 PM