Issue: If you run BC Vault Desktop Application on MS Windows 10, device is not recognised.


Description: Microsoft made a change in how they handle FIDO devices from Windows 10 Version 1903 on. They do not allow native access anymore if you are not Administrator. More information: WebAuthn APIs for password-less authentication on Windows 10


Workaround if Firmware older than v1.2.7: Run the application as Administrator


To run the application as Administrator:


  1. Find the app in the Start Menu under All apps as you would have done before.
  2. Right-click the program and select "More" and then "Run as administrator".



This issue was fixed in Firmware v1.2.7.